Q&A Concerning the NCKU Online Learning or In-person Learning
During the 2021 Fall Semester
Last updated: October 6, 2021
Q1. How will courses be conducted after October 5, 2021?
- Teaching Methods
- Courses with a total number of more than 80 attendees (including instructors, students and teaching assistants): If the number of attendees is below the maximum capacity of classroom size with regard to safe social distancing (2.25 sqm/person), the instructor can utilize in-person teaching, online teaching or hybrid teaching.
- Courses with a total number of more than 80 attendees (including instructors, students and teaching assistants): If the number of attendees exceeds the maximum capacity of classroom size with regard to safe social distancing (2.25 sqm/person), the instructor must adopt online teaching or hybrid teaching.
- Courses with a total number of less than 80 attendees (including instructors, students and teaching assistants): In-person teaching is recommended. The instructor also can utilize online teaching or hybrid teaching.
- Epidemic Prevention Rules for In-person Teaching
- Pair each student with a fixed seat for the remainder of the semester, and take attendance (KUAP app is recommended).
- Everyone must wear masks while attending class, and disinfect their hands during class. Drinking or eating is prohibited in class.
- The classroom physical environment must be kept well ventilated and disinfected regularly. All equipment should be sanitized after each use.
Amendments will be adjusted and announced separately according to changes of CDC and the Ministry of Education in the Covid-19 epidemic situation.
Q2. How to check the teaching method after October 5, 2021?
- Students, please log into Moodle (https://moodle.ncku.edu.tw) with the account and password of the Cheng-Kung Portal (https://i.ncku.edu.tw) to check your selected courses this semester. Click on the "Course Name" to check which teaching method has been adopted and related information. If the instructor has not added this information, please contact the staff in charge of the course in the office of each department
- Contact information for related issues:
- Cheng-Kung Portal: Computer and Network Center (ext. 61405).
- Moodle: Ms. Kuo (ext. 61056) at the Teaching & Learning Technology Division, Computer and Network Center.
- Course: Please contact the staff in charge of courses in the office of each department (https://cid-acad.ncku.edu.tw/p/404-1042-223667.php?Lang=zh-tw).
Q3. After October 5, 2021, how will the courses on , Swimming, Internship and Performing Arts be conducted?
- Social distancing of 1.5 meters indoors and 1 meter outdoors must be maintained, especially for courses that are prone to physical contact or involve team sports. The instructor must accordingly adjust the course objectives, teaching content and evaluation methods.
- In order to ensure that masks are worn at all times, the instructor is requested to assess the exercise intensity, pay attention to the physical conditions of students, and adjust the content of the course properly during class.
- The equipment used by the students should not be shared. If there is a need to share the equipment, please make sure that they are sanitized after each use.
- The number of instructors and students entering the indoor and outdoor sports venues must be in line with the size capacity of that venue. Real-name registration, wearing masks at all times, and the disinfection and sterilization of the environment and equipment are required.
Swimming pool usage must follow the guidelines announced by the Taiwan Centers for Disease Control (CDC) mandating controlling the number of people entering the venue, carrying out the real-name registration, measuring body temperature, maintaining social distancing, keeping environments well-ventilated, disinfecting regularly, and closely monitoring the amount of residual chlorine in water. In addition, masks must be worn at all times, except while swimming.
When conducting experiments or internship courses, fixed groups should be adopted. The equipment used by students should not be shared. If there is a need to share the equipment, please make sure that they are sanitized after each use.
- Performing Arts:
- Except for playing wind instruments, students are required to wear masks throughout the course. Practice time should be adjusted to avoid discomfort caused by wearing masks for long periods of time (If one has cardiovascular disease or respiratory allergies, please avoid attending the course).
- Considering that a student playing a wind instrument is unable to wear a mask throughout the rehearsal, the student may take off the mask temporarily while playing. Otherwise, wearing a mask is required.
- The instructor is required to wear a mask throughout the course, except during demonstrations (e.g., dancing, singing, playing wind instruments).
- Using personal equipment (e.g., musical instruments, costumes) is required in principle. Individual musical instruments (e.g., mouthpieces) are a must when playing wind instruments. Sharing is not allowed. Microphones used in drama classes should be dedicated to each student, in principle.
Q4. After October 5, 2021, how should field trips be conducted?
A4. For field-trip activities, please follow the regulations announced by CDC, such as maintaining social distancing, wearing masks, and real-name registration.
Q5. After October 5, 2021, can instructors ask students to attend classes in the classroom?
A5. If in-person teaching can be adopted for the courses that meet the regulations announced by the Ministry of Education (MOE), instructors can ask students to attend classes in the classroom.
Q6. How should instructors take attendance for the courses conducted in-person?
A6. Instructors must keep a complete record of student attendance for the courses conducted in-person. The methods of taking attendance are as follows:
- Personal QR Code (KUAP app is recommended)
- Other methods: Please refer to https://reurl.cc/n55gQX
- Personal QR-code roll call: This service is only available with “NCKU announcement platform”, and the lecturer or teaching assistant should scan the QR-code of students or provide students with the personal QR-code of lecturer or teaching assistant for carrying out the roll call.
- Covid-19 prevention roll call system: This service is only available for NCKU Covid-19 prevention roll call system, and the lecturer or teaching assistant should scan the personal QR-code of students with their smart phones or tablets for carrying out the roll call.
- Covid-19 prevention roll-call system on Moodle: This service combines NCKU Moodle platform with Covid-19 information platform, and the students need to log in to the Moodle system for reporting their attendance.
- Roll call module on Moodle: This service is available through the smart desk or tablet, and combining with the card reader connecting NCKU Moodle platform for carrying out the roll call.
- Scan “the classroom QR-code”: The lecturer is required to remind students to scan the QR Code in the classroom, or remind students with PPT to scan the QR Code to keep track records.
Q7. If the instructors cannot pair each student with a fixed seat, for a course conducted in-person, what should they do?
A7. In addition to taking attendance, the instructors can take photos, create a photo album in the Moodle course webpage and upload the photo. It is recommended that the class date be the file name. Please refer to the instructions at the following link: https://moodle.ncku.edu.tw/mod/resource/view.php?id=138277.
Q8. During the transition period from October 5 to 8, if students cannot attend in-person classes due to special reasons, what should they do?
A8. During the transition period from October 5 to 8, if students cannot attend in-person classes due to special reasons, the instructor is requested not to deduct points for their absence.
Q9. How should students from afar conduct their online learning when the in-person and online classes are switched?
A9. In addition to using their own laptop computer, tablet or mobile phone, and other equipment for online learning at any location with stable internet services, students also can go to the computer classroom of their department or the Computer Classroom 75201 of the Computer and Network Center. The hours of operation for the computer classroom 75201 (approximately 40 seats) is from 8:00 a.m. to 5:00 p.m., Monday to Friday. Please bring your student ID card and swipe the card reader to enter this classroom. If the computer classroom is fully occupied, students will be guided to another classroom for online learning.
Q10. If the student numbers or the capacity of classroom size does not meet the regulations announced by the Ministry of Education (MOE), what should students do if the instructor requires in-person teaching?
A10. Please contact the department staff responsible for academic affairs or the Curriculum Division (ext. 50158), Office of Academic Affairs for assistance.
Q11. If students taking courses are unable to enter Taiwan or come to school due to special circumstance caused by the pandemic, how should they proceed with their course studies?
A11. Instructors should provide synchronous or asynchronous online teaching to ensure uninterrupted learning for their students.
Q12. If students make an appointment for COVID-19 vaccination, can they apply for vaccination leave?
A12. Students who cannot attend classes due to prevention measures for COVID-19, including physical examinations, PCR tests, antigen tests, and vaccinations, are required to apply for a leave of absence on the NCKU Student Leave Management System. Students, please select【Leave of absence due to COVID-19 prevention】as the type of leave in your application. Upon approval, applicants will not be penalized with an absence record.
For questions concerning applying for this leave of absence, please contact Ms. Hsieh (ext. 50340) at the Student Assistance Division, Office of Student Affairs.
Q13. Do instructors need to save the online teaching videos, including synchronous and non-synchronous, for students to review?
A13. Yes. Non-synchronous online teaching videos must be uploaded to Mytube and the students must be provided with the link URL. Please save the synchronous online teaching video on the teaching platform or provide links for the students to review this material.
Q14. How will students be graded for these online courses?
A14. Instructors can utilize familiar ways to grade students, such as changing the types of tests used (e.g., open-book tests), requiring written reports, utilizing online tests (e.g., online questions combined with a video conferencing system), and/or employing online oral reports. Instructors are also encouraged to develop new ways to grade students using the available online resources. In addition, instructors can conduct online exams through Moodle. Please refer to the following guidelines:
Multiple evaluations methods: https://bit.ly/2RvKMaH
Reference for organizing online exams: https://reurl.cc/og9j5V
Q15. How can instructors enhance the learning effectiveness and grading of online courses?
A15. Instructors are recommended to provide extra time for students to consult or discuss online. In addition, the university hopes that instructors do their best to grade their students in a fair manner.
If you have additional inquiries related to the following questions, please e-mail your inquiries to firstname.lastname@example.org or you can contact Ms. Zheng (ext. 50137) at the Registrar Division, Office of Academic Affairs.
Q1. How do I add courses during the online teaching and practice period (9/15-10/1)?
A1. As the procedures for dealing with adding courses are different for each department/institute, please follow the instructions below:
- During the stage of course enrollment under special circumstances between September 30 to October 5, students shall complete and email the form for adding courses to the instructor for review. Upon approval by the instructor, students shall forward this form to the office of the department/institute, or the course-offering unit, to complete the course-adding procedures by the designated deadline. Upon completion of the procedures, students should enter “My Course Schedule” to check the course addition.
- Applications for adding courses in the categories of General Education (A9), General Chinese (A7), English Module Program and Second Foreign Language 10 (A1), and Physical Education (A2) require no approval from the instructor and shall be administered in accordance with the regulations of the course-offering department.
Q2. How should I submit a course overload or underload request form, to complete the procedures for adding courses?
- Students shall complete the procedures for adding courses with a course overload or underload request form (downloaded from the homepage of the Registrar’s Division) at the office of the department/institute or the course-offering unit. (A course underload request requires no approval from the instructor.)
- The office of the department/institute shall email the approved form to the Registrar’s Division for final administration.
Q1. After October 5, 2021, what are the classroom rules for in-person teaching?
- The capacity of classroom size should comply with the regulations announced by the Ministry of Education (MOE) (please refer to Q1 in the courses section).
- Pair each student with a fixed seat for the remainder of the semester, and take attendance (KUAP app is suggested).
- Everyone must wear masks while attending class. Drinking or eating is prohibited in class.
- The classroom physical environment must be kept well ventilated and disinfected regularly. All equipment should be sanitized after each use.
Online Teaching Resources
Q1. What online teaching resources does the school provide?
A1. For the NCKU online teaching resources, please refer to: https://reurl.cc/a529pl
Q2. Whom should instructors contact if they are confronting technical problems in online teaching?
A2. Instructors can ask their teaching assistants for assistance. If instructors still have any questions, they should contact the Center for Teaching and Learning Development (ext. 50200 or 50202) or the Teaching & Learning Technology Division of the Computer and Network Center (ext. 61029 or 61056).
Q3. Whom should instructors contact if they need to borrow video recording equipment?
A3. The Center for Teaching and Learning Development provides equipment for use during online classes (priority will be given to courses with over 100 students):
- Synchronous live-streaming equipment: 19 sets
- Asynchronous recording equipment: 20 sets
- Recommended recording equipment: http://ctld.ncku.edu.tw/var/file/47/1047/img/3378/152885005.pdf
- Equipment borrowing: Please contact the Center for Teaching and Learning Development (ext. 50202-20).
Q4. How should adjunct instructors conduct synchronous teaching?
A4. Adjunct instructors can use the BBB synchronous teaching module in the NCKU Moodle system. Please refer to: https://reurl.cc/EnyLNK
Q5. Whom can I contact for questions regarding the NCKU Moodle or Webex system?
- Webex service: Mr. Wang (ext. 61029) and Ms. Chen (ext. 61024) at the Teaching & Learning Technology Division, Computer and Network Center.
- BBB service: Mr. Wang (ext. 61029) at the Teaching & Learning Technology Division, Computer and Network Center.
- Moodle and service: Ms. Kuo (ext. 61029) at the Teaching & Learning Technology Division, Computer and Network Center.
Q6. Where can I upload my courses videos and set the viewing permission (only for the enrolled students)?
A6. It is recommended that the instructor upload the recorded course videos to the NCKU Mytube and embed the video link in the Moodle course webpage. The uploaded videos are suggested to be set to “Password Protection” or “Only for Moodle Course Users” (system default: private), and labeled with the course number. Then, your course videos can only be watched by the enrolled students. If there are non-NCKU students enrolled in the course, such as inter-collegiate courses or credit courses, please select the “Password Protection” mode.
Q7. Is there a way to deal with issues of personal data privacy concerning the interactive teaching videos that I have doubts about?
A7. If you have not obtained the authorization of the students in class, it is recommended that you do not upload the videos to the public video-sharing platform.
Final Oral Examination for Graduate Degrees
Q1. The degree examination was originally scheduled to be completed in the 2021 Spring Semester. Due to the impact of the epidemic, the degree examination was postponed. Is there any flexibility in the school policies concerning this matter?
A1. Due to the impact of the epidemic, such “flexible” policies for this semester are listed at http://reg-acad.ncku.edu.tw/p/406-1041-223045,r82.php?Lang=zh-tw
Q2. Can the examination be conducted as an on-site oral presentation or via video conferencing?
A2. From August 1 to October 31, the examinations should be conducted via video conferencing or as an on-site oral presentation in accordance with the CDC epidemic prevention regulations. Amendments will be adjusted and announced separately according to changes in the Covid-19 epidemic situation.
Q3. How do we apply for the examination conducted via video conferencing?
A3. From August 1 to October 31, if the examination is conducted via video conferencing, please register at the Degree Examination System/COVID-19 Video Conferencing section after the degree examination application is approved. Print out the information, and submit the required information in order to conduct the examination via video conferencing. Please make sure to submit the recording of the examination to your department office.
Q4. How to get the signatures from committee members for the examination conducted via video conferencing?
A4. The signatures of committee members can be electronic signatures (scan and send after signing)
Q5. Who can I contact, if I have questions about examinations conducted via video conferencing and E-Theses Submission?
- If you have any questions about the graduate degree examination, please contact Ms. Hsu (ext. 50157) at the Curriculum Division, Office of Academic Affairs.
- If you have any questions about E-Theses Submissions, please contact the Information Technology Services Division of the Library (ext. 65773).
Q6. Is there a standardized recording software for recording the degree examination conducted via video conferencing? Is there any suggestion?
- The degree examination conducted via video conferencing should be recorded. The recording screen should include every member and student participating the examination, and the recording software is not standardized. The recording should be paused when the committee members discuss grading and the student is asked to temporarily leave.
- It is recommended that the advisor designate one person to operate the audio recording of the degree examination.
- All external members should participate in the examination via video conferencing, and the NCKU members should participate in the examination via video conferencing in different spaces. If the student is in Tainan, he (she) can participate in an on-site oral presentation with the advisor in the same space (be sure to wear a face mask and keep a safe distance). If the student is not in Tainan, the student will participate an oral presentation via video conferencing.
- It is recommended to use the following audio recording software:
- Webex (recommended): https://sites.google.com/gs.ncku.edu.tw/ncku-webex
If you have any questions, please contact Mr. Wang (ext. 61029 ) at the Teaching & Learning Technology Division, Computer and Network Center.
- Microsoft Teams: https://sites.google.com/gs.ncku.edu.tw/ncku-teams
- Google Meet: https://www.gs.ncku.edu.tw
- It is recommended not to use a video camera or mobile phone to record, because the generated files are too large to store in the cloud storage.
Q7. Can the recording files of the degree examination received by the department office be stored in the cloud?
A7. The department can apply for Mybox cloud storage space with 100G to store the recording files from the Computer and Network Center. For questions about Mybox cloud storage space, please contact Mr. Huang (ext. 61013) at the Computer and Network Center.